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Post by wollastoni on Jun 25, 2013 6:58:12 GMT -8
Hello
Has anyone a good contact at French customs? I have received more than 1000 parcels in my life and for the first time, one of them is blocked by French customs.
It is a parcel from Japan with 2 Delias (not protected), including a very interesting Delias inexpectata !
1 / Chronopost/EMS contacted me saying the parcel is blocked by the customs and that they need an invoice. --> I sent them the invoice from the Japanese seller
2 / then Chronopost/EMS asked me if there were protected species in the parcel --> I answered them there aren't any protected species and gave them the name of those species
3 / then Chronopost/EMS asked me to send them the CITES permit for the parcel... -->I answered them as those species are not protected by CITES, I cannot provide them a CITES permit as I don't need one...
Then they told me : we need the CITES permits or the parcel will be ceized.
So has anyone a serious contact at French customs so that I can explain them they are totally wrong...
#boring
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Post by wollastoni on Jun 25, 2013 7:35:00 GMT -8
Yes exactly the kind of contacts I need...
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Post by Adam Cotton on Jun 25, 2013 9:09:24 GMT -8
Almost no country in the world will issue "CITES permits" stating that the specimens are NOT listed on CITES. Permits are only needed for CITES listed species. Tell French customs to check the CITES regulations again.
Adam.
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mygos
Full Member
Posts: 230
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Post by mygos on Jun 25, 2013 10:55:19 GMT -8
Olivier,
Remember that in France Custom officers are always right ! Therefore you must be very "diplomatic" ... I suggest you send them the official text saying that Cites permit is only required for protected specimens !
A+, Michel
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Post by wollastoni on Jun 25, 2013 12:53:55 GMT -8
You are right Michel
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Post by wollastoni on Jun 26, 2013 2:38:00 GMT -8
It seems they re-read the CITES convention, as I received a message saying my parcel will be delivered soon.
Let's see if true and if the specimen have been damaged or not...
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Post by wollastoni on Jul 1, 2013 6:16:26 GMT -8
Parcel finally delivered. The specimen are intact despite customs opened the parcel. There were one male Delias inexpectata and one female Delias ennia oetakwensis.
To conclude this topic, French customs even if they weren't really up-to-date about CITES legislation, are not stubborn and they handled my specimens carefully. So everything is fine.
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mygos
Full Member
Posts: 230
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Post by mygos on Jul 1, 2013 10:43:20 GMT -8
This is good news Olivier !
A+, Michel
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Post by lepidofrance on Jul 1, 2013 12:33:37 GMT -8
Halleluiah !
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norton
Junior Member
Posts: 47
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Post by norton on Jul 20, 2013 0:46:03 GMT -8
Seems like they are the same all over - treat everyone like they are criminals and have to prove that they are innocent. The UK ones are very similar. I wonder if they all attend special courses to become sour-faced and eyeing everyone they deal with.
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Post by jackblack on Jul 23, 2013 17:04:41 GMT -8
Re French customs. My customer dealer in France just told me the customs hold my parcel and await a Phytosanitary inspection certificate , new law says my customer.So guys get ready to open your wallet again ! My customer had to pay 145 Euro for a veterinary inspection ,to inspect 16x beetles, a very rare beetle was damaged by them . So who is responsible for the damaged item ? Should the customs not have an entomologist doing such an inspection instead of a horse doctor maybe who would have no experience dealing with such a delicate item. Specimen was A1 when sent , double boxed , inner box strong plastic tupperware style and inner box was wrapped in cotton wool as well as specimens between layers of cotton. I never ever had specimens arrived damaged to my customers before . This is really bad news if this is the way of the future. Already so much over regulation and now this nonsense by some Gov`t amateur.
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Post by wollastoni on Jul 23, 2013 23:09:37 GMT -8
Alarming indeed ! I will check if those "phytosanitary inspection certificate" really applies to "dead insect".
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Post by jackblack on Jul 25, 2013 2:03:04 GMT -8
My customer in France told me in Italy this law has been in some time regarding these certificates , now it has come to France . In Australia if the customs suspect pests in a parcel they will contact you and you have the option to have parcel fumigated or they will destroy it . You have to pay the fumigation fee , I don`t know what that is these days . I haven`t had a parcel infested yet I buy from reputable dealers , not backyard sellers want a quick buck , so no doubt our customs inspections are thorough also. But a countries whole agriculture could be at stake with a rotten parcel coming in , agriculture is worth millions to the economy . so understandable , but the Gov`t I think needs to have the right people working on the job , a certified entomologist , not horse doctor or witch doctor. But to inspect my 16 beetles and customer has to pay 145 Euro is simply crazy. Maybe dealers selling insects need some sort of accreditation with Gov`t , it happens with all other industries , and now it looks like it will hit us as well. I can vouch for my specimens as I collect and prepare them all myself.Anything I buy in is for my personal collection. Where will all this lead ?
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Post by wollastoni on Jul 25, 2013 8:37:11 GMT -8
I think your customer had no chance with a zealous custom guy... I receive one parcel per week and never heard of this Phytosanitary inspection certificate. By the way, sending via regular registered mail instead of EMS/Chronopost is better to avoid problems with customs.
As valued goods are often sent by EMS, customs check EMS parcels more carefully. Each time I had custom taxes to pay (only 3 or 4 times in my life), it was with EMS parcels from Asia.
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Post by jackblack on Jul 26, 2013 1:46:14 GMT -8
Hi Wollastoni, I sent the specimens Registered Mail as the EMS won`t carry live or dried specimens from Australia. I think maybe you are right , a new worker may start in the post office and is know it all.I await to hear from my customer. Last year I sent live giant roaches to France and the two parcels came back 3 times and each time I resent them .They tried to say illegal export from my end but all export permits were attached , my customer eventually got the parcels and was about to take the post office to court and they compensated him .As I told my customers giant Australian bush roaches the biggest in the world are tough , he could not agree more , they were the most travelled roaches in the world. You need to stand your ground sometimes . Thanks for your imput. I`ll ask my customer how his investigation went.
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