Post by fred2802 on Nov 13, 2013 8:22:30 GMT -8
Hello dear entomological collegues/friends,
I have to share with you the problem I encountered.
I have been ordering from this person for many years.
Clean packages fast deliveries and specimens 90% ok.
I still remaked that when ordering in quantity for example by 10 or 20 pieces systematically there were damaged specimens in the package (sometimes without broken pieces inside the package etc ...) most of the time it was cheap stuff and did not complain, but after a long repetition I finaly decided after each order to take pictures of specimens that arrived broken make the count and let the seller know to have a discount for thoseones. After a first discount the pollicy changed and wanted to get payment upfront for all the future orders (I had understood thay this was a security in case I was complaining too much to keep the money but not to refund anything, so since it never happened with expensive stuff it was ok like this and did not complain). So till here I have to say everything was very good.
Till one day I sent a mail to the seller with the list of needed materials and waited invoice for it. I recieved the invoice but the seller told me the payment method had changed that below orders of 2000$ I had to send the money to United Arab Emirates (UAE) to avoid bankcharges. I found this strange but since it was a long time business relationship I sent the money to the asked person and adress. After sending the money I sent the transfetr code to the seller. I received reponse telling me it was not possible to recieve my money that the number must be wrong. I sent mail back with picture of the transfert document to prove it was ok.
After this I recieved a quick response of 1 small line telling me I had made a mistake that I did not sent too Thailand that this person was not him point and have a good day, without worring about why this happened or asking any questions. This I found a very strange behavour ! Responded back telling he sent me this request and that I fallowed the instructions.
Again a small note saying “I sent e-mail to my customers that my e-mail has been hacked” (personaly did not recieved any note) and added that if I sent half of the payment it was ok to send my parcel. I off course refused since everybody is responsible for his e-mail adress if it has been hacked it’s not my responsability. If this is true than change adress and never use it anymore. But when asking for sending me half the money I was asked to send it to the “old hacked adress” !!! I told about this and pointed out some other details to the seller that I didn’t believed it that there were too many details not right in the procedure.
And I am absolutely convinced that the seller is simply using 2 e-mail adresses and from time to time tries to use this trick to rob some money from customers with help of an outsider in the UAE. Since I pointed this out the seller has been very unpleasant to me. Maybe someone else would have said many thanks ok I pay half of the payment no problem. This is too easy and I do not believe it !
Since than I told the seller to send my parcel and that if it was not done I would write a report and communicate this to Internet crime units !
Response was “I don’t care, you made the mistake to send to someone else I have proof you sent to another country” trying to reverse the situation that I was nearly in fault !
Be very carefull I suggest to never send any money by advance even after many years of business.
I have to share with you the problem I encountered.
I have been ordering from this person for many years.
Clean packages fast deliveries and specimens 90% ok.
I still remaked that when ordering in quantity for example by 10 or 20 pieces systematically there were damaged specimens in the package (sometimes without broken pieces inside the package etc ...) most of the time it was cheap stuff and did not complain, but after a long repetition I finaly decided after each order to take pictures of specimens that arrived broken make the count and let the seller know to have a discount for thoseones. After a first discount the pollicy changed and wanted to get payment upfront for all the future orders (I had understood thay this was a security in case I was complaining too much to keep the money but not to refund anything, so since it never happened with expensive stuff it was ok like this and did not complain). So till here I have to say everything was very good.
Till one day I sent a mail to the seller with the list of needed materials and waited invoice for it. I recieved the invoice but the seller told me the payment method had changed that below orders of 2000$ I had to send the money to United Arab Emirates (UAE) to avoid bankcharges. I found this strange but since it was a long time business relationship I sent the money to the asked person and adress. After sending the money I sent the transfetr code to the seller. I received reponse telling me it was not possible to recieve my money that the number must be wrong. I sent mail back with picture of the transfert document to prove it was ok.
After this I recieved a quick response of 1 small line telling me I had made a mistake that I did not sent too Thailand that this person was not him point and have a good day, without worring about why this happened or asking any questions. This I found a very strange behavour ! Responded back telling he sent me this request and that I fallowed the instructions.
Again a small note saying “I sent e-mail to my customers that my e-mail has been hacked” (personaly did not recieved any note) and added that if I sent half of the payment it was ok to send my parcel. I off course refused since everybody is responsible for his e-mail adress if it has been hacked it’s not my responsability. If this is true than change adress and never use it anymore. But when asking for sending me half the money I was asked to send it to the “old hacked adress” !!! I told about this and pointed out some other details to the seller that I didn’t believed it that there were too many details not right in the procedure.
And I am absolutely convinced that the seller is simply using 2 e-mail adresses and from time to time tries to use this trick to rob some money from customers with help of an outsider in the UAE. Since I pointed this out the seller has been very unpleasant to me. Maybe someone else would have said many thanks ok I pay half of the payment no problem. This is too easy and I do not believe it !
Since than I told the seller to send my parcel and that if it was not done I would write a report and communicate this to Internet crime units !
Response was “I don’t care, you made the mistake to send to someone else I have proof you sent to another country” trying to reverse the situation that I was nearly in fault !
Be very carefull I suggest to never send any money by advance even after many years of business.
